• Use pre-formatted Microsoft Word letter templates
• Add, edit, copy, and modify letter templates
• Perform mail merge of applicant, landlord, and tenant data into letters
• Print envelopes and labels
• Maintain verification letter information
• Track verification letters sent and received
• Typical types of documents:

- Verification letters
- Rent change notices
- Waiting List update letter
- Delinquency notice
- Re-certification notice
- Various tenant collection notices
- Rent calculation worksheet
- Contract A, Housing Choice Voucher
- Rent and HAP addendum letters
- Unit inspection notice
- Leases
- Section 8 inspection letter